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> How to build and maintain rapport
How to build and maintain rapport
A bite size session
Session Objective
Knowing how to build and maintain rapport is essential in any successful relationship including business
Session Content
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What is rapport?
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Why is it so important?
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Building a bridge to understand their world
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Elements of good rapport
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The skill of maintaining rapport
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Rapport challenges - it can be lost
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What to do when rapport is challenged