You are here > Sales Training
> How to build and maintain rapport
How to build and maintain rapport
A bite size session
Session Objective
Knowing how to build and maintain rapport is essential in any successful relationship including business
Session Content
-
What is rapport?
-
Why is it so important?
-
Building a bridge to understand their world
-
Elements of good rapport
-
The skill of maintaining rapport
-
Rapport challenges - it can be lost
-
What to do when rapport is challenged
