You are here > Telesales Training
> How to communicate effectively
How to communicate effectively
A bite size session
Session Objective
to understand what successful communication is and how to use good communication skills to build relationships
Session Content
-
Communication - its more than just speaking
-
The importance of perception in communication
-
Building and maintaining rapport
-
Body language - the power of non-verbal communication
-
People types and how that effects communication
-
Breaking down communication blocks
-
Making progress clear
